Privacy Policy

At tb333, your privacy is a core responsibility we take seriously. This Privacy Policy explains in clear terms what personal information we collect from users of the tb333 platform, why we collect it, how we use it, and the choices you have regarding your data. By accessing or using tb333's services — including our website, mobile interface, and any related features — you acknowledge that you have read and understood this Privacy Policy.

This policy applies to all users registered with or browsing tb333, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. We are committed to handling your information with discretion and in line with internationally recognised data-protection principles.

1. Information We Collect

To provide you with a secure, personalised, and legally compliant gaming experience on tb333, we need to collect certain categories of personal data. The information we gather falls into three broad groups: information you provide directly, information collected automatically, and information received from third parties.

Information You Provide Directly

When you create an account, complete identity verification, make a deposit, or contact our support team, you may provide us with the following:

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Government-issued identification documents (National ID, passport)
• Payment information including bKash or Nagad mobile account numbers and bank account details
• Communications sent to our customer support team via email or live chat

Information Collected Automatically

When you access tb333 from your device in Dhaka or anywhere else in Bangladesh, our systems automatically collect certain technical data to help us deliver a smooth, safe, and consistent experience:

• IP address, browser type, and operating system
• Device identifiers and mobile network information
• Pages visited, session duration, and in-platform navigation paths
• Cookies and similar tracking technologies (see Cookies section below)

Information from Third Parties

We may receive information about you from payment processors (such as bKash, Nagad, Rocket, and Dutch-Bangla Bank), identity verification services, and fraud-prevention partners. This information is used solely to verify your identity, process transactions, and maintain a secure platform environment.

2. How We Use Your Information

tb333 uses the information we collect for specific, clearly defined purposes. We do not use your data for any purpose that contradicts or extends beyond what is described in this Privacy Policy. The primary purposes for which we process your personal data include:

• Account creation, management, and authentication
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfers
• Identity verification and KYC compliance checks
• Delivering customer support, resolving disputes, and responding to enquiries
• Personalising game recommendations, bonus offers, and promotional content relevant to your activity
• Detecting, investigating, and preventing fraudulent activity, money laundering, and platform abuse

We may also use aggregated, anonymised data (data that cannot identify you personally) for internal analytics, platform improvement, and reporting purposes. This anonymised data is not subject to the same restrictions as personal data.

3. Cookies and Tracking Technologies

tb333 uses cookies and similar technologies (such as local storage and session storage) to ensure the platform functions correctly, remember your preferences, and provide you with a more personalised experience. Cookies are small text files placed on your device when you visit our site.

Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as user authentication, session management, and security checks. Without essential cookies, the tb333 platform cannot operate, and you cannot log in or access your account.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with tb333 — which pages are visited most frequently, how long sessions last, and where users encounter difficulties. This data is collected in aggregate and is used solely to improve our platform's performance and usability.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling essential cookies may affect your ability to use key features of the tb333 platform, including logging in and managing your account.

We do not use cookies to serve third-party advertising, and we do not share cookie-derived data with advertising networks for targeting purposes.

4. Sharing and Disclosure of Your Information

tb333 does not sell, rent, or trade your personal information to third parties. However, to operate our platform effectively and maintain legal compliance, we may share your data with trusted partners in the following specific circumstances:

• Payment processors including bKash, Nagad, Rocket, Upay, and banking partners, solely to facilitate your transactions
• Identity verification and KYC service providers engaged to confirm the authenticity of your documents
• Fraud prevention and security partners who help us detect and respond to suspicious activity
• Regulatory or law enforcement authorities, where we are legally required to disclose information

All third parties with whom we share data are required to handle that information in accordance with their own privacy policies and applicable data protection standards. We do not permit any third party to use your personal information for their own direct marketing purposes.

5. Data Retention

We retain your personal data for as long as your account remains active, and for a reasonable period thereafter in accordance with our internal data retention schedules. Specifically, account and transaction records are retained for a minimum period necessary to comply with anti-money laundering obligations, responsible gaming requirements, and any other applicable legal duties.

When data is no longer required for the purpose for which it was collected, and no legal obligation mandates its continued retention, we will securely delete or anonymise it. You may request deletion of your account and associated data at any time by contacting our support team at [email protected].

6. Your Rights and Choices

As a registered user of tb333, you have clear rights regarding the personal data we hold about you. We are committed to honoring these rights promptly and without unnecessary delay. Your rights include:

• Right of Access — request a copy of all personal data we hold about you
• Right of Rectification — request correction of inaccurate or outdated information
• Right of Erasure — request deletion of your personal data, subject to legal and regulatory retention requirements
• Right to Object — object to our use of your data for specific purposes, such as direct marketing communications
• Right to Data Portability — receive your data in a portable, structured, commonly used format

To exercise any of these rights, please contact our support team directly. We will respond to all verified requests within a reasonable timeframe. Please note that certain rights may be limited where we have a legal obligation to retain data (for example, transaction records required for anti-money laundering compliance).

7. Data Security

tb333 employs robust technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting who within our organisation can view sensitive user data, and regular security audits conducted by internal teams.

While we take every reasonable precaution to protect your information, no digital platform can guarantee absolute security. If you suspect unauthorised access to your tb333 account, we strongly urge you to change your password immediately and contact our support team at [email protected] without delay.

8. Third-Party Links and Services

The tb333 platform may contain links to third-party services, game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, or payment integrations such as bKash and Nagad. These third-party services have their own independent privacy policies, and tb333 accepts no responsibility for the privacy practices or content of those external services. We encourage you to review the privacy policy of any third-party service you access through or alongside our platform.

9. Children's Privacy and Age Restriction

tb333 is strictly an adult gaming platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, solicit, or retain personal data from anyone under the age of 21. If you believe a minor has registered with tb333 or provided us with personal data, please contact us immediately at [email protected] and we will promptly investigate and remove that data.

All users registering with tb333 must confirm that they are 21 years of age or older. Age verification is conducted as part of our KYC process, and accounts found to belong to underage individuals will be closed immediately and any funds held will be returned in line with our responsible gaming and refund policy.

10. Payment Data and Financial Information

All payment transactions on tb333 — whether via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or direct bank transfer through institutions such as BRAC Bank, Dutch-Bangla Bank, City Bank, or Islami Bank — are processed through secure, encrypted payment channels. We do not store your full card numbers or mobile banking PINs on our servers.

Financial data related to your deposit and withdrawal history is retained as required by applicable financial regulations and anti-money laundering obligations. This data is accessible only to authorised personnel within tb333 and is never shared with third parties for commercial purposes.

11. Changes to This Privacy Policy

tb333 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, provide notice to registered users via email or an on-platform notification.

Your continued use of tb333 following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tb333 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within a reasonable timeframe. Please reach out to us at:

Email: [email protected]